Application Managed Services
- Do you need to balance the workload in your IT department for your NetSuite ERP?
- ERTechnologies can be your application support partner with application development and support, service excellence, global delivery, and improved service levels.
- These critical applications need to run 24/7 to meet the demands of your business needs and your customers. As your Managed Service partner for NetSuite ERP we can help navigate your digital journey and support your NetSuite modules to improve the overall user experience, support and maintenance with the delivery of core NetSuite automated solutions that drive business efficiency and growth?
- Traditional application managed service providers often incrementally add to operating cost by marginally impacting support & maintenance, acting as little more than a remote HelpDesk.
ERTechnologies is a certified NetSuite ERP Solutions Provider partner that proactively redefines Managed services for your NeSuite application footprint.
- Tiered and flexible support options are available from remote service desk through resources assigned onsite at your facility allowing your internal staff to focus on strategic IT initiatives.
- IT support delivery is achieved using a cost-effective, supplemental staffing model to maximize your return-on-investment.
- Designed to meet the challenge of balancing strategic, high-value activities vs. ongoing IT support & maintenance.
- Measurable, performance-based IT Service Level benchmarks aligned to enhance internal user satisfaction.
- Assigned staffing to leverage site-specific knowledge.
- Blended cost structure based on delivery model.
- Complete IT support deployed using a tried & tested methodology.
- A Managed Services provider that delivers a totally integrated IT support model.
ERT System Administration
Our ERP administrator serves as a strong pillar that ensures reliable performance of your ERP system. We provide system monitoring, troubleshooting ERP software or user access issue that may hinder the company’s smooth workflow.
To maintain optimal performance of the system our ERP administrator must participate in activities that can help to configure, test, and implement new applications within the ERP system. The administrator must also overlook system performance and usage to keep the company security standards at the top. On the other hand, an administrator must also carry out new software releases, fixes, and system upgrades. Additionally, these system upgrades must also be coordinated with system users, so they do not get confused with any new feature.
At times, there is also an expectation from an ERP administrator to recommend new features and changes to ERP configuration/workflows based on user reviews that can help to optimize the company functions even more. These are some of the basics of ERP system administration.
At ERTechnologies, we provide complete system administration functionality to support the ongoing process of implementation, and further usage of your NetSuite system.
NetSuite ERP Support
Get the required Support for a perfect NetSuite ERP journey.
ERTechnologies has a team of NetSuite Experts who are available to assist with any query related to the system. We provide a Direct To Expert hotline to our Clients which means they get connected right away, eliminating the need to wait in long ques to get the questions answered.
We offer both proactive (day-to-day administration and support) or reactive support services (ongoing feature requests, bug fixes, etc.).
Our NetSuite Support Services avail you:
- Direct To Expert Access
- Coaching for NetSuite ERP
- Understand best practises for NetSuite Implementation
- Troubleshooting, guidance & Support service from an Industry ExpertAnalyze the Go Live ETA & assess system configurations
- Computer system health checkups & Audits
- Understand functionalities for finding saved searches, workflows & reports.
Application Testing
Method
Meet challenges head on & provide the best solutions by seeing issues through multiple view points.
Practice
A strict procedure that involves the client throughout the whole process
Implementation Process
Understand the business pipeline & create a detailed plan to asses issues & collect feedback.
Expertise
Team full of subject experts packed with years of experience in streamlining business processes.
ERP Configuration
An ERP configuration essentially means setting up the working of the ERP system. The ERP configuration deals with system components as opposed to making customizations to the business process within the ERP system. Configuring an ERP system allows the system to run smoothly in the given environment which includes making changes to languages, time zones, currencies and more.
ERP Configuration require
- Deep knowledge of ERP along with practical implementation and customization experience.
- Configurations must be carried out within an identical account of the same ERP
- Setup existing features in the ERP system to provide full functionality.
Solutions
- Technical Services With proactive technical guidance, keep your solution running at peak levels, ensuring maximum efficiency and productivity.
- Integrations Ensure that other solutions integrated to NetSuite are accurately and efficiently exchanging data. Build custom integrations with third-party solutions
- Performance Testing Validate changes made to your NetSuite environment, including integrations, are working as expected once deployed. Build change management strategy for production and sandbox environments.
- Performance Assessment and Evaluation End to end assessments to validate and optimize overall performance of your solution to support business requirements and key business processes
- Development Set up workflows or custom scripting to automate additional business processes. Evaluate your customizations to potentially upgrade effectiveness
- Enhanced Support Management Expanded team for additional layer of support assistance and ticket management
Problem Areas
- Untapped Potential: Take advantage of unused features to make your operations more proficient.
- Lack of Internal Knowledge: Collaborate with the world’s leading NetSuite experts to reduce the need for in-house support resources.
- Performance Issues: With continuous monitoring, remediation and 24/7 technical support, discover and quickly resolve critical, time-sensitive issues and prevent them from reoccurring.
- Inability to Scale: Annual system assessments and ongoing solution advice allow NetSuite to grow alongside your business and ensure goals are met.
ERP Customization
Differentiating between yourself and the competitor is extremely crucial in today’s competitive atmosphere. Companies that still operate on age-old software solutions struggle to keep up with the modern customer and in turn, get lost in the huge market.
A modern ERP software (Enterprise Resource Planning) is the solution when it comes to catering to 21st-century customers. Today a company can choose from thousands of ERP solutions, but they do come up with various shortcomings. Whereas a solution like NetSuite is highly customizable to fit the business requirement needs of every company.
Implementing an ERP system is necessary, but it is often not possible to get the required solution right out of the box. Therefore, ERP customizations are necessary as they help you add functions that are totally unique to your work processes and business requirements
Some examples of ERP customizations to gain the competitive advantage:
- Modifying existing ERP functionality
- Addition of new features and options that are not included out of the box
- System configuration to enable 3rd party application support
- Adding multiple task management processes
- Create custom fields, lists and forms
However, there is a word of caution to be advised here. Inexperienced ERP providers can provide mismanaged and complex ERP customizations that may hinder the long-term functionality of the ERP system. This will make the ERP system incompatible and redundant as new software upgrades may not support those complex integrations and customizations. Due to this underlying fear, we see many companies trying to avoid ERP customizations
Data Migration
Data migration could become a complex and challenging task if a company has an experienced implementation partner. Enterprise resource planning and prior data migration are significant yet time-consuming tasks that require careful planning, meticulous preparation, and collaborative effort. Therefore, certified partners follow a stringent data migration timeline to avoid project delays which ERTechnologies can guarantee.
Since a company’s database is rudimentary across all departments and business operations, like decision-making, partnerships, and customer satisfaction, an Enterprise Resource Planning team should be extra cautious when executing a data migration project. It must diligently handle successful data migration from any legacy system and complete the data transfer in a faultless and precise manner.
An ERP data migration process is a data transfer from the existing source to another database of an ERP system. This data transport often involves movement from an assortment of techniques, various formats, and classified repositories into a single and standard framework.
Some departments might have utilized applications tailored to their functions, like HR applications and independent accounting software, before adopting an ERP system. At the same time, others used general-purpose programs such as spreadsheets. Before importing data into a database, businesses must ensure that the data is thoroughly examined, extracted, cleaned, and transformed.
During your data migration implementation project, it is essential to ensure that it is accurate and complete in the new NetSuite ERP system. This is crucial, as many employees in different departments within your business will rely on historical data.
A carefully planned data migration can contribute to the on-time and within-budget completion of an ERP implementation project for your company. This also allows for weeding out obsolete and redundant data that are yet to be untapped in the organizations’ legacy systems. On the other hand, data migration that needs to be prioritized can result in incorrectness and redundancy, as well as challenges with your launch date.
Our Competencies
Most of our ERTechnologies consultants are certified NetSuite to optimize, automate, and integrate NetSuite for your business.
We leverage our deep NetSuite experience to assist you with:
- NetSuite optimizations
- NetSuite development
- Process automation
- Customizations
- Technical integrations
- Reports, saved searches, and analytics
- Module implementation
- Modifications and more…
Our certified NetSuite consultants will not only solve existing problems you’re experiencing with the platform, but help you envision new solutions that will streamline your accounting, manufacturing, operations, and existing systems.
ERP Software Solutions
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Manufacturing ERP Software is not all the same. Historical ERP software solutions involve painful implementation projects followed by challenging periodical updates – often forcing companies to go years without updating their ERP system. Meanwhile these same companies lose value day after day as new features and functions elude them, only implemented with the next painful ‘big bang’ upgrade.- Modern Manufacturing ERP Software from Oracle takes a different approach. No more waiting. No more upgrades. New features are added as you go, shared instantly with all Oracle cloud customers. These customers not only realize renewed value instantly, but share best practices real time with other peer customers, all of which have access to exactly the same features, functions and capabilities enabled by a true single ERP software code SaaS cloud offering.
- ERP software solutions should truly be just that, solutions. Manufacturers are often tempted by ERP software vendors touting strong financial accounting and even retail ERP software solutions and systems. None of these however do the one thing they need particularly well – manufacturing.
- With ERTechnologies Oracle is different, offering the only ERP software solution built from the ground up in the cloud and focused exclusively on manufacturing. At ERTechnologies we know manufacturing isn’t just part of our business, manufacturing is the business, The Oracle ERP manufacturing cloud software solution is purpose built to fit your manufacturing purpose needs, evolvingwith you while adding value daily.
- Manufacturing ERP Software is not all the same. Oracle can help you be different. Find out How.
ERP Systems
- Manufacturers have moved beyond the need for non-integrated point solutions to solve their challenges they require a true ERP system. Beyond individual bolt-on-products, an ERP system enables connectivity between companies and their suppliers all the time.
- An ERP system must fit the business needs of a given company, while offering a broad array of capabilities designed for that business. With an eye toward the future, the right ERP system enables connectivity between companies, their customersand their suppliers.
Explore ERTechnologies NetSuite Managed Services and Why you should choose Oracle NetSuite Cloud
NetSuite is a single solution that can integrate and provide 360-degree view of every operation within a Distribution business.
Learn how ER Technologies helped our client to transcend ahead in the modern era with their NetSuite Solution.