5 Critical Factors for Supply Chain Leaders to Achieve Better Customer Service
You are a supply chain leader of a manufacturing organization. Do you often find yourself fighting fires?
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- Do you know what your customers want, and are you meeting their expectations?
- Do you have enough inventory in your supply chain, and are you confident about
inventory information?
- Are your supply chain costs high due to expedited shipments, obsolete inventory, etc.?
- Are you collaborating with your suppliers for a strategic, long-term business relationship?
- Do you have a realistic and holistic view of your global supply chain needs?
- Are you able to project demand and balance it with your supply constraints?
- Are you digitally connected and collaborating with your supply chain network?