Platform overview
A platform built to connect systems, people, and decisions
ERT.AI.SMART brings together smart manufacturing, AI, MES integration, and operational workflows so manufacturers can move from disconnected data to coordinated action.
Connected operations
Link plant-floor activity, quality, inventory, planning, and supply chain signals into a more unified operating model.
Practical AI adoption
Use grounded agents and workflow intelligence to support teams with faster answers, better follow-through, and more consistent execution.
Core features
What the platform delivers
The platform is designed for manufacturers that need better coordination between operations, systems, and decision-making.
Smart manufacturing visibility
Create clearer visibility into production, quality, materials, and operational performance across the enterprise.
MES and system integration
Support MES initiatives and connect critical workflows between business systems, plant operations, and reporting layers.
AI workforce enablement
Deploy role-based agents that help teams retrieve information, guide actions, and reduce manual follow-up across departments.
Continuous improvement support
Turn data into action with workflows that help teams identify issues, prioritize work, and improve execution over time.
Use cases across the manufacturing enterprise
ERT.AI.SMART can support operational priorities from the plant floor to finance, supply chain, and customer-facing teams.
Production execution
Improve coordination around schedules, work orders, status tracking, and exception handling.
Inventory and materials
Support inventory visibility, replenishment, shortages, and material flow decisions.
Quality and compliance
Help teams surface quality issues, document responses, and support regulated processes.
Supply chain collaboration
Strengthen supplier communication, planning alignment, and response to disruptions.
Financial operations
Give finance and leadership better access to operational context for cost, margin, and performance decisions.
Service and support
Improve responsiveness for customer service, field support, and internal issue resolution.
Workforce agents
Role-based agents for execution support
Billy Inventory
Supports inventory visibility, materials coordination, and stock-related follow-up. Status: Live.
Meredith Financials
Helps teams access financial context, reporting support, and operational finance insights. Status: Live.
Production Agent
Supports production tracking, execution visibility, and issue escalation across manufacturing workflows. Status: In Rollout.
Quality Agent
Assists with quality documentation, issue response, and compliance-oriented workflows. Status: In Rollout.
Supply Chain Agent
Helps coordinate supplier communication, shortages, and planning alignment. Status: Concept.
Customer Service Agent
Supports service responsiveness, internal handoffs, and customer-facing follow-up. Status: Concept.
Value proposition
Why manufacturers choose ERT.AI.SMART
